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Common Operational Picture Exploitation
 

COPE is a FP7 Security Research project
 

Project Objective and Results

The objective of the Common Operation Picture Exploitation (COPE) project was to achieve a significant improvement in emergency response management command and control performance, reliability, and cost. New solutions were created by combining a user oriented human factors approach with the technology development. The aim was a step improvement in information flow both from and to the first responder in order to increase situational awareness across agencies and at all levels of the command chain in emergency management situations. A user-driven approach was taken to develop new technologies for supporting user information requirements at the scene of the event. First responders belong to a heterogeneous group in terms of emergency environments as well as roles, command structure, organisational and national differences. The project applied a wide range of human factors methods from functional task modelling to end user simulations to better understand the processes of individual agencies and to ensure that new systems both match requirements and can be integrated with legacy processes and technologies.

The results show that the objectives of the COPE project were reached. The first sentence of the abstract of the COPE Description of Work sets the frame requirements of the project:

The Common Operational Picture Exploitation (COPE) project will integrate COTS solutions and novel technologies to achieve a step change in information flow both from and to the first responder in order to increase situational awareness across agencies and at all levels of the command chain.

This goal was achieved by
• The identification evaluation, screening and selection of a set of different technologies adequate for first responder work
• The in-depth analysis of requirements for building the COPE innovative solutions
• Several development activities in modifying and adapting the technologies for the purpose of COPE.
• An intensive Human Factors effort in regarding the end-users' input in all processes of technology development and verification, and in trial exercise design and validation.
• The integration of all components into a demonstrator “System of Systems” and the setup of a large scenario based mixed live and tabletop type trial exercise.

According to the judgement of the first responder end-users and external stakeholders, the system and its components worked to the satisfaction level “good” to “very good”. Some temporary failures and reductions in functionality were at a level usual for such a complex research project, and did not derogate the detailed and overall result as planned.

The COPE solutions form a basis for advanced common operational picture (COP) solutions and its status of advancement can be compared to other highly advanced COP projects. Efficient use of the COPE results in real operations will require further customisation for the individual domains of the customers and intensive training of the end-users.

The COPE dissemination event took place in the PSCE conference in November 2011 (Public Safety Communication Europe, see http://www.psc-europe.eu/index.php?id=378#c885 ).

 

The project started in February 2008 and ended in February 2011.

Public summary of COPE results